Question 1

Is there a free plan?

Accepted Answer

Yes. Free covers 3 templates, 10 documents a month, and 10 PDF exports a month, with no card required. It's a plan rather than a trial.

Question 2

How do I upgrade to a paid plan?

Accepted Answer

Every account starts on Free. To upgrade, open Settings → Billing in Kragzam, choose Starter or Pro, and pay at checkout.

Question 3

How does PDF export work?

Accepted Answer

We render the file on our own pipeline, so the PDF matches the document your recipient sees in the browser. Free includes 10 of those renders a month, Starter 300, and Pro 2,000. Printing to PDF from your browser still works as a fallback, at noticeably lower fidelity.

Question 4

Can I generate documents in bulk?

Accepted Answer

Yes, on every plan including Free. Bulk generation is metered on volume rather than sold as an add-on. Free takes up to 10 rows a run, Starter 300, and Pro 2,000. Every document a run produces counts against your monthly document allowance.

Question 5

What gets counted when someone opens a document?

Accepted Answer

Reach, always: how many times the link was opened. Detailed engagement stays off until you switch it on for that document, and each document you switch on counts against the monthly engagement-tracking allowance. Free keeps 15 days of engagement history, Starter 180, and Pro 730.

Question 6

How does sharing work?

Accepted Answer

Every generated document is yours to share and revoke anytime. Recipients open it in the browser, no app to install. On Free, a link can carry a password and an expiry. Starter and Pro add view limits, email verification, links that open only for the emails or domains you list, a separate link for each recipient, recipient comments, and Kragzam branding removed from the document.

Question 7

What happens above 2,000 documents a month?

Accepted Answer

Email hello@kragzam.com. We'll size a plan against what you actually generate rather than fit you to a published ladder.

Question 8

What's a 'template' vs a 'document'?

Accepted Answer

A template is what you design on the canvas and publish. A document is what you or your system generates from that published template. Documents are immutable snapshots: updating the template and republishing creates a new revision, not a silent change to existing documents.

Question 9

Will my data carry over when I upgrade?

Accepted Answer

Yes. Templates, documents, and the ones you share stay with your account when you move to a paid plan.

Question 10

Who owns the documents I generate?

Accepted Answer

You do. Templates, the documents you generate, and the ones you share are yours.

Question 11

Can I export my data?

Accepted Answer

Your templates and generated documents are yours, and we'll never lock your data in. Every document stays reachable at its own URL, and any of them can be rendered to PDF.

Pricing

Free

Starter

Pro

Questions

Start free.

What each plan carries.